Privacy policy


Privacy Policy

This Privacy Policy - guidelines specifically related to privacy (the "Privacy Policy") applies to the website (shortened to "Site") and refers to the processing of personal data by Stargas Srl during the visit to the Site and the users interaction with the services and functionality of the Site. The Privacy Policy has been prepared in accordance with Recommendation no. 2/2001, adopted on 17 May 2001 by the Working Group for the Protection of Personal Information - Art. 29 in relation to the minimum requirements for the collection of on-line data in the European Union and is also informative to those concerned within the meaning of ' Art. 13 of the Italian Legislative Decree 30 June 2003, n. 196 (the "Privacy Code"). The Privacy Policy specifies the identity of the data controller that controls and manages the personal data collected and processed through the Site, which indicates the personal information collected and the purposes, methods of treatment, the scope of communication to third parties, the security measures taken to protect and safeguard the personal information and the ways in which the user can check the processing of data concerning him and exercise the rights recognized by the Privacy Code.


The data controller and processor

The data controller and processor is Stargas Srl, with legal address in Strada Provinciale Pianura Loc. S. Martino, 37 Pozzuoli (NA) – Italy, Tel. +39 0815267978 - Fax +39 0815264771 - E-mail:


Nature and type of collected and processed data

Stargas Srl collects and processes personal data provided voluntarily by the user at the time of order entry, registration on the Site, request of information, subscription to the newsletter, sending a notice by post or through the Site. The personal data collected and processed by Stargas Srl include name, address, email address (e-mail), telephone number, fax number, and any other optional personal information, details of orders and payments, requests for refunds and also data about use of the Site. Navigation on the Site does not involve the transfer of personal data, but the collection of the same is required for fulfilment of the orders and for the provision of the services requested by the user, such as registration for the Site, subscription to the newsletter , answering questions and sending information requested by the user. In the specific sections of the Site where data are collected, it is published a specific information in accordance with Art. 13 of the Privacy Code. When required under the Privacy Code, Stargas Srl requires the user's authorization before the processing of personal data. Stargas Srl does not record the navigation data of the user.


Storage of personal data collected

Personal data collected will be stored and processed through an electronic system operated by Stargas Srl which is located at its headquarters.


What are "cookies"?

The Site uses "cookies" for specific and limited purposes, namely in order to facilitate the navigation in the Site. Cookies are small data files stored in the hard disk of your computer. Cookies do not allow us any control on your computer. Stargas Srl does not have any type of access or control on cookies on websites accessible from the Site; declines any responsibility and invites you to learn about the privacy policies of third party websites that you visit, in order to know how they collect and process your personal data. The Help section ("Help") of the toolbar present in most browsers explains how to avoid receiving cookies by the browser, how to get from the browser communication of a new cookies received or how to disable cookies. Disabling cookies may limit the possibility to use the Site and prevent the user from fully benefiting of features and services on the Site.


The characteristics and methods of personal data processing

The personal information provided voluntarily by the user will be used by Stargas Srl for order fulfilment, managing user registration to the Site, sending newsletters, answering to questions of the user and sending information requested by the user.

Personal data collected by Stargas Srl are treated mainly with automated tools, but also without the support of electronic instruments and only for the time necessary to achieve the specific goals of processing and in accordance with current data safety regulations.


The provision of personal data

Except as described in relation to the navigation data, the transfer of personal data by the user is necessary for execution of the orders sent to Stargas Srl and for provision of the services requested by the user, such as registering for the Site, subscription to the newsletter, answering to questions and sending information requested by the user; any refusal would prevent Stargas Srl to fulfil its contractual obligations or to provide you the requested service or information.


User rights

Under Article. 7 of the Privacy Code, the user has the right, at any time, to obtain confirmation of the existence of data concerning him, to know their contents and origin, to verify their accuracy or request their integration, updating or rectification, to request cancellation, transformation into anonymous form or block the data processed in violation of the law, or to object to the data processing for legitimate reasons.

For any question or request related to the process of your personal data by Stargas Srl please contact us at the following address: STARGAS SRL - Strada Provinciale Pianura Loc. S. Martino, 37 Pozzuoli (NA) – Italy, Tel. +39 0815267978 - Fax +39 0815264771 - E-mail: